Layaway User Guide


Layaway Policy


  • Default Payment Period: If you do not set a specific payment period, the default is 3 months.
    (Example: Order on 2020.01.01 → Final payment due by 2020.04.01)

  • First Payment Deadline: Please make your first payment within 48 hours after placing your order.
    (Orders without payment or prior notice will be considered canceled.)

  • First Payment Amount: The first layaway payment must be at least 30% of the total amount.
    (This helps prevent unpaid orders after the first payment and improves production efficiency.)

  • Full Payment: If you complete full payment, the production period will take approximately 2 months from the payment date, regardless of the 3-month layaway period.

  • Extension of Payment Period: For layaway extensions beyond 3 months, please contact us through the Q&A board or 1:1 Care Center.




How to Place a Layaway Order


  1. Select Product Options: After selecting the options for the product you want to order, press the 'Buy Now' button on the product page.

  2. Order Form: Fill out the order form and select 'Layaway Order' as the payment method.

  3. Checkout: Submit your order by clicking the 'Checkout' button.

  4. First Payment: Visit the PayPal website and complete the first payment.


Please note: Payments must be made manually via PayPal.

Since the amount you are paying may differ from the full product price, direct payment through our website is not available.

 



Additional Information


  • You can check your layaway payment process via:
    Log-in → 'My' (top of homepage) → Order Details → Shipping Note section

  • Payment Confirmation: The 'Payment Confirmation' will only be shown after full payment is completed on the system.

  • Cancellation Policy: If an order is canceled or the remaining balance is not paid by the deadline, no refund will be issued for any prepaid amounts.

  • For any questions or suggestions regarding the layaway system, please contact us via the Q&A board or 1:1 Care Center.
    We value your feedback and will do our best to improve.




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