All items are generally made to order.
So after the payment completed, can not be cancel order.
- Shipping company : only EMS(EMS Premium(UPS)available) : If you want EMS premium delivery, leave a post on the Support board.(Login-> My page -> Support)
- EMS premium delivery incurs an additional fee. Delivery is possible after payment of an additional amount.
Shipping period : Generally, dolls & parts will be shipped after 2 months business days after the full payment.
When applying makeup or brushing(painting) may be a delay in shipping.Shipping will be conducted in accordance with the payment order.
Invoice form : All items are "true prices" in invoice. If you want to write different price in invoice, please write in order form. [ex : invoice price form = $90 , gift check]
- All about shipping questions to ask us in Q&A board or Support(1:1 care center) board.
It is impossible to exchange or return due to damage in the process.
For more information about process damage, please use the FAQ board.
In case of A/S after purchase, please submit through the Q&A board within 7 days of receipt of the product.
All items are generally made to order.
So after the payment completed, can not be cancel order.
- Shipping company : only EMS(EMS Premium(UPS)available) : If you want EMS premium delivery, leave a post on the Support board.(Login-> My page -> Support)
- EMS premium delivery incurs an additional fee. Delivery is possible after payment of an additional amount.
Shipping period : Generally, dolls & parts will be shipped after 2 months business days after the full payment.
When applying makeup or brushing(painting) may be a delay in shipping.Shipping will be conducted in accordance with the payment order.
Invoice form : All items are "true prices" in invoice. If you want to write different price in invoice, please write in order form. [ex : invoice price form = $90 , gift check]
- All about shipping questions to ask us in Q&A board or Support(1:1 care center) board.
It is impossible to exchange or return due to damage in the process.
For more information about process damage, please use the FAQ board.
In case of A/S after purchase, please submit through the Q&A board within 7 days of receipt of the product.